Analysis and journeys
Who your customers are, what they want to get done and the shortest way there. AI speeds up summarising the data, and we check the conclusions with real people.
webtact.bg
We use strictly necessary cookies to make the site work. With your consent we will also use cookies for statistics (Google Analytics) and advertising (Google, Meta and OpenAI), to learn which visits and adverts lead to enquiries. You can change your choice at any time from "Cookie settings" at the bottom of the site. Cookie Policy
We design the website around what your customers want to get done, and make it good-looking and easy at the same time.
Good design is two things: how the website works (UX) and how it looks (UI). We design it around who your customers are and how they use it, then give it a good-looking style that makes sense without explanation.
UX is the path: where the information sits, how many clicks an action takes, where people get confused. UI is how that path looks. Neither works without the other.
The button sits where the thumb reaches
Every unnecessary click is a chance for someone to give up.
From the layout to the last screen, ready to be coded.
Who your customers are, what they want to get done and the shortest way there. AI speeds up summarising the data, and we check the conclusions with real people.
01What goes where and how people move around the website.
02A clickable mockup you try out on your phone before development.
03All main screens in your brand's style.
04Colours, fonts, buttons and fields as one shared system, so new screens can be built quickly and consistently.
05Phone first, then tablet and desktop.
06Strong contrast, readable text and buttons big enough for a finger, so nobody has to squint or gets confused.
07The work before the design is what decides whether the website will do its job.
Who will use the website, for what, and what stops them today. We look at competitors and at your own data, if you have any.
We organise the content and make sketches: grey screens with no visual style. This is where the big questions get settled, while changes are still cheap.
The mock-up gets colours, fonts and details. We also write down the shared rules, so future screens can be made without us.
We put the prototype in front of real people, watch where they hesitate and check it is easy for everyone. We fix what trips them up before it is coded.
Yes. We hand over the design and its rules in a form your own or another team can code. Some of our clients come to us for exactly that.
Because changing a prototype takes an hour, while changing a coded screen takes days. The prototype is the cheapest moment to find out that something doesn't work.
When we can, we ask them. If there's data, we look at it: what they search for on the website, where they leave, where they abandon the cart. If we have neither, we start from what you know about them and test our assumptions.
By scope, not by number of pages. After a short call or once you send a request, we send a quote that spells out what is included and what isn't. The quote and the first consultation are free.
Yes. Our office is in Burgas, but most of our projects run fully online, for clients from all over Bulgaria and abroad. When a meeting in person makes sense, we meet.
You do. The domain, hosting and logins belong to you. We don't keep your website hostage to sell you maintenance. If you move to someone else, you take everything with you.
Hello! Our customers get lost on our platform.
Understood. We'll call you today to see exactly where they get lost.
✓✓